BBC News |
Consumer loyalty 'rip off' faces probe
BBC News The accusation that loyal customers are being "ripped off" for key services is to be probed by the competition body. It follows a super-complaint from Citizens Advice, which says customers who stick with their supplier are losing a total of £4.1bn a ... Watchdog to probe £4bn rip-off of loyal consumers Loyalty costs customers £4bn a year, says Citizens Advice Government crackdown could end £900-a-year household bills rip off |
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